Terms and Conditions

1. Acceptance of Terms

By accessing and using the Mission Life Grace website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

You must not:

  • Use the website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website
  • Use the website in any way that is unlawful, illegal, fraudulent, or harmful
  • Attempt to gain unauthorized access to any part of the website, server, or database
  • Transmit any malicious code, viruses, or harmful data
  • Collect or harvest any information or data from our website without our express written permission

3. Conference and Event Bookings

3.1 Booking Process

When booking tickets for conferences or events, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your booking details and for all activities that occur under your booking.

3.2 Payment Terms

Payment for bookings can be made through PayPal. By completing a booking, you agree to pay the full amount specified at the time of booking. All prices are in British Pounds (GBP) unless otherwise stated.

We offer flexible payment options including full payment or installment plans (Pay in 3/4) where available. If you choose an installment plan, you agree to make all scheduled payments on time. Failure to complete payments may result in cancellation of your booking.

3.3 Booking Confirmation

Your booking is confirmed once payment is received and processed. You will receive a confirmation email with your booking reference and ticket details. Please keep this confirmation for your records.

3.4 Cancellations and Refunds

Cancellation and refund policies vary by event. Please refer to the specific event or conference details for cancellation terms. Generally:

  • Refund requests must be submitted in writing to our contact email
  • Refunds, if approved, will be processed within 14 business days
  • Administrative fees may apply to cancellations
  • No refunds will be issued for no-shows or late cancellations unless otherwise specified

3.5 Group Bookings

For group bookings, the person making the booking (the "Group Leader") is responsible for:

  • Providing accurate information for all attendees
  • Ensuring all attendees meet age requirements for their ticket type
  • Completing all required forms and consents for child and teen attendees
  • Making all payments on behalf of the group
  • Communicating event information to all group members

4. Child and Teen Registrations

For child and teen registrations, parents or guardians must:

  • Provide accurate emergency contact information
  • Disclose any relevant medical conditions, allergies, or dietary restrictions
  • Provide necessary consent waivers for medical treatment, photography/videography, and activities
  • Ensure the child or teen is aware of and agrees to participate in the event

We reserve the right to refuse registration or remove a child or teen from an event if we believe it is in the best interest of the child, other attendees, or the event.

5. Discount Codes

Discount codes are subject to terms and conditions specified at the time of issue. We reserve the right to:

  • Limit the use of discount codes to specific ticket types or events
  • Set expiration dates for discount codes
  • Limit the number of times a discount code can be used
  • Revoke or modify discount codes at any time

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Mission Life Grace or its content suppliers and is protected by UK and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from this website without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Mission Life Grace shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our website or services
  • Any unauthorized access to or use of our servers or any personal information stored therein
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content

8. Indemnification

You agree to indemnify and hold harmless Mission Life Grace, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to your use of our website or services, your violation of these Terms and Conditions, or your violation of any rights of another.

9. Third-Party Services

Our website uses third-party services, including PayPal for payment processing. Your use of these services is subject to their respective terms and conditions and privacy policies. We are not responsible for the practices of third-party service providers.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify users of any material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of our website after such changes constitutes your acceptance of the new terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Mission Life Grace

542 Westhorne Avenue, Eltham, London, SE9 6RR

Email: enquiries@missionlifegrace.net